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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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greg bechstein

August 5, 2026

5  out of  5
rating by greg bechstein
"Andrea was superb in her handling of my home insurance needs. She handled everything over the phone and was able to get everything done that was needed without a hitch. Greg work!"
We responded:
"greg, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shannon Reed and Team "
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William Brown

July 29, 2026

5  out of  5
rating by William Brown
"Super friendly"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Betsy Weekley

July 24, 2026

5  out of  5
rating by Betsy Weekley
"Fast and friendly service!!!"
We responded:
"Thank you so much for your kind review, Betsy!  If you need insurance assistance, we are just an email or call away! - Shannon Reed, your State Farm Agent   "
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Ryan&Mary Ketterman

July 24, 2026

5  out of  5
rating by Ryan&Mary Ketterman
"hannah reidell is phenomenal and excellent service!"
We responded:
"Hi Ryan&Mary, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Shannon Reed, Your State Farm Agent "
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Elias Reidell

July 24, 2026

5  out of  5
rating by Elias Reidell
"Great service, always helpful and fixes any issues immediately"
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John

July 24, 2026

5  out of  5
rating by John
"Excellent service"
We responded:
"Thank you so much for the 5 stars, John! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Caleb Comstock

July 24, 2026

5  out of  5
rating by Caleb Comstock
"Best State Farm office around! Definitely recommend!"
We responded:
"Thank you so much for your wonderful feedback of us here at Shannon Reed’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Shannon Reed’s Insurance Team "
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Ethan

July 24, 2026

5  out of  5
rating by Ethan
"Great services"
We responded:
"Ethan, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shannon Reed and Team "
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Barbara Reidell

July 24, 2026

5  out of  5
rating by Barbara Reidell
"Great people, easy to work with!"
We responded:
"Hi Barbara, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Shannon Reed’s team.  Please reach out to us if any questions come up!  - Shannon Reed’s Insurance Team "
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nicole romano

July 24, 2026

5  out of  5
rating by nicole romano
"Absolutely love the girls at this office. They are always so friendly and willing to help. If I forget to log my miles they will call me. The best office around."
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Wendy

July 14, 2026

5  out of  5
rating by Wendy
"I had an issue regarding the rental car reservation our company received. I called Shannon Reed's office and even though we were the other party in the accident and not their client, they were extremely friendly, helpful, and quick to respond."
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Mara Grier

July 13, 2026

5  out of  5
rating by Mara Grier
"Madi Brunett is wonderful at her job"
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Al Walker

July 8, 2026

5  out of  5
rating by Al Walker
"Maddie was outstanding she demonstrated superior knowledge very personable i would recommend anyone to your office under her wing"
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Jackie sakacsi

July 1, 2026

5  out of  5
rating by Jackie sakacsi
"all I can say is wow these ladies are super they'll saved me so much money in a Year's time they made the process simple I would definitely recommend anybody to check into State Farm and see what you can save they even got me signed up for life insurance policy I'm just completely blown away with their kindness and prices"
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Mike Cochran

June 8, 2026

5  out of  5
rating by Mike Cochran
"Andrea did a great job at lowering my cost and helping me with home owners insurance as well. Definitely a 5 star and HIGHLY recommend."
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jacob brunett

May 8, 2026

5  out of  5
rating by jacob brunett
"Good experience with this State Farm"
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Justin Cross

May 6, 2026

5  out of  5
rating by Justin Cross
"Cut my insurance bill by 60% ,very friendly and great customer service 👍"
We responded:
"Thank you so much for the 5-star rating, Justin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gunnar Coontz

April 30, 2026

5  out of  5
rating by Gunnar Coontz
"Great customer service and very reliable!"
We responded:
"Gunnar, thank you for your wonderful review of State Farm Agent Shannon Reed’s Team!"
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Courtney Keeney

April 23, 2026

5  out of  5
rating by Courtney Keeney
"Shannon was amazing. Helped me with bundling my renters and auto insurance and saved me so much money!"
We responded:
"Thank you for the amazing review, Courtney! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Rachel Coll

April 16, 2026

5  out of  5
rating by Rachel Coll
"Extremely helpful with setting up my policy. I would highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Shannon Reed’s Team here in Clarksburg . "
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Stacy Davisson

April 2, 2026

5  out of  5
rating by Stacy Davisson
"Madeline is the best! Sweet and considerate without being pushy. Got my auto insurance almost 50 bucks cheaper than what I was paying previously."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Shawnda Smith

March 26, 2026

5  out of  5
rating by Shawnda Smith
"So pleased to get a phone call that offered to save me money!! What a blessing to work with a sweet lady that understood importance of family and that every penny counts!!"
We responded:
"Shawnda, thank you for your wonderful review of State Farm Agent Shannon Reed’s Team!"
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Joyce

March 24, 2026

5  out of  5
rating by Joyce
"Every one was so nice and I called them back 2-3 times and even if they weren’t there, the other person offered to help and I would ask them to have them call me and they would call me back as just as soon as they could!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shannon Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Clarksburg ."
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Roy Agnew

March 17, 2026

5  out of  5
rating by Roy Agnew
"It's really nice. She is a very friendly person she helps you get what you need. Even if the internet's cutting out and she's got to work and work and we work at all LOL. They work to save you money and she's saving me a lot. I'm going to recommend her to everybody I can I just did to my daughter's boyfriend so he's going to check it out."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shannon Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Clarksburg ."
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Kevin Baker

March 12, 2026

5  out of  5
rating by Kevin Baker
"Great service!!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shannon Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Clarksburg ."