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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawnda Smith

March 26, 2026

5  out of  5
rating by Shawnda Smith
"So pleased to get a phone call that offered to save me money!! What a blessing to work with a sweet lady that understood importance of family and that every penny counts!!"
We responded:
"Shawnda, thank you for your wonderful review of State Farm Agent Shannon Reed’s Team!"
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Joyce

March 24, 2026

5  out of  5
rating by Joyce
"Every one was so nice and I called them back 2-3 times and even if they weren’t there, the other person offered to help and I would ask them to have them call me and they would call me back as just as soon as they could!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shannon Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Clarksburg ."
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Roy Agnew

March 17, 2026

5  out of  5
rating by Roy Agnew
"It's really nice. She is a very friendly person she helps you get what you need. Even if the internet's cutting out and she's got to work and work and we work at all LOL. They work to save you money and she's saving me a lot. I'm going to recommend her to everybody I can I just did to my daughter's boyfriend so he's going to check it out."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shannon Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Clarksburg ."
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Kevin Baker

March 12, 2026

5  out of  5
rating by Kevin Baker
"Great service!!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shannon Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Clarksburg ."
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Karen Thomas

March 12, 2026

5  out of  5
rating by Karen Thomas
"We spoke with Andrea she was very knowledgeable and was the sweetest person!!! She saved us so much money with our insurance!!!!!!"
We responded:
"Thanks so much for the fantastic rating, Karen! We are so glad you had a positive experience with us here on State Farm Agent Shannon Reed’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Shontia Branche

March 3, 2026

5  out of  5
rating by Shontia Branche
"Desiree was so very helpful and was able to get me a good deal for Homeowners and car insurance. I appreciate the time she took to talk to me about everything."
We responded:
"Shontia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Shannon Reed’s Team is just a call or email away!"
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Deanna Hayes

February 26, 2026

5  out of  5
rating by Deanna Hayes
"Wonderful assistance n happy with our state farm"
We responded:
"Thank you for the fantastic review, Deanna! We are always here to help with your insurance needs here in Clarksburg . "
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Angela Burkhart

February 26, 2026

5  out of  5
rating by Angela Burkhart
"Madi Brunette goes above and beyond for clients!!!"
We responded:
"Angela, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shannon Reed’s Team!"
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Cora Kennedy

February 26, 2026

5  out of  5
rating by Cora Kennedy
"had such a great experience working with ANDREA at State Farm. She helped us so much and ended up saving us a lot of money, which we truly appreciate. She took the time to explain everything clearly, answered all of our questions, and made the entire process feel easy and stress-free. Shannon is honestly one of the nicest and most understanding people I’ve ever worked with. She really cares about her clients and goes above and beyond to help. I highly recommend her to anyone looking for someone knowledgeable, patient, and genuinely kind SINCERELY- JENNIFER AND STEVEN KENNEDY"
We responded:
"Thank you for your kind review of State Farm Agent Shannon Reed’s Team. We appreciate it!"
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Courtney Simpson

February 24, 2026

5  out of  5
rating by Courtney Simpson
"The process of switching insurance companies to State Farm with Shannon Reed State Farm was an absolute breeze! Representative, Madeline, made the process so easy and such a smooth transition. Highly recommend switching to State Farm!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Shannon Reed’s Team. "
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John Morgan

February 20, 2026

5  out of  5
rating by John Morgan
"I have been with progressive for a little over a year and they had me at a very high deductible...I spoke with Madeline and not only did she get me a lower premium with the same coverage but also got my deductible down to a big fat ZERO!!...I am very happy with my experience so far...I did not have to go in one time EVERYTHING was done over the phone..."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jessica Triplett

February 20, 2026

5  out of  5
rating by Jessica Triplett
"Can’t begin to express my gratitude, I was paying more for just car insurance than I was for my car and thanks to Shannon I’m paying half of what I was for car, life, and rental insurance"
We responded:
"Jessica, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shannon Reed’s Team—we are always here to help!"
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Tracy Reynolds

February 13, 2026

5  out of  5
rating by Tracy Reynolds
"Extremely knowledgeable, personable, good coverage at a fantastic price, so glad I switched to State Farm, Shannon Reed gets it done fantastically! Thanks!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rodney Snider

February 5, 2026

5  out of  5
rating by Rodney Snider
"i spoke with Andrea to get a quote on insurance and she knocked it out of the park for what i had been paying .I got a better rate and better coverage than what i had . She was very helpful and professional . I highly recommend her ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Shannon Reed’s Team! We deeply appreciate your kind words here in Clarksburg . "
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marcy snider

February 5, 2026

5  out of  5
rating by marcy snider
"We just switched our insurance to State Farm with Andrea McMillion. She made it so easy and hassle free! I will definitely be recommending them to all of our family and friends!"
We responded:
"Thanks so much for the amazing review, marcy! We really appreciate your support here in Clarksburg . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Deanna Colebank

January 27, 2026

5  out of  5
rating by Deanna Colebank
"They were patient and willing to work with us. They answered all of our questions, as well as saved us a considerable amount on our insurance policies."
We responded:
"Thank you so much for the 5-stars, Deanna! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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J Demp

January 20, 2026

5  out of  5
rating by J Demp
"Shannon is very nice and professional, great customer service, and great rates"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Shannon Reed’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Benjy Pittman

January 19, 2026

5  out of  5
rating by Benjy Pittman
"Andrea was a pleasure to work with, very helpful and very respectful! She gave me all options available and was very helpful, thank you!"
We responded:
"Thank you so much for the 5-star rating, Benjy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Dalton Moran

January 19, 2026

5  out of  5
rating by Dalton Moran
"I just signed up with State Farm, my family has had it for years. It was really simple to sign up with the help of Andrea over there."
We responded:
"We are grateful for your 5-star review, Dalton! Thanks for taking a moment to share your positive rating of State Farm Agent Shannon Reed’s Team here in Clarksburg . "
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Sarah Demastus

January 14, 2026

5  out of  5
rating by Sarah Demastus
"Like a good neighbor, State Farm was there! Andrea helped make it easy for us to save money on car insurance. She also helped my son start up his own first time insurance including Life insurance! Thanks Andrea & Team!"
We responded:
"Thank you for the 5-star review, Sarah! Here on State Farm Agent Shannon Reed’s Team, we are proud to serve our community and appreciate your recognition. "
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Bill Linger

January 12, 2026

5  out of  5
rating by Bill Linger
"Fast work better price"
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roxanne slick

January 9, 2026

5  out of  5
rating by roxanne slick
"Was very nice and helpful The best and kind person. I will be with them for all my needs"
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Tom Nguyen

January 7, 2026

5  out of  5
rating by Tom Nguyen
"Hannah is perfect and professional in her work."
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Ann Marlowe

January 2, 2026

5  out of  5
rating by Ann Marlowe
"Great service. Maddie is great!"
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Earl Conrad

December 8, 2025

5  out of  5
rating by Earl Conrad
"Very friendly and knowledgeable. Answered questions quickly"